Hi, my name is Mark Miller, and I’m excited you found this site!
I know you are busy, and I also know the demands on you as a leader have probably never been higher. Here’s what leaders from around the world are telling me:
The pressure to perform can be overwhelming. The daily challenge is to do more with less and do it faster and better. The ongoing balancing act between work and the rest of your life is daunting. The tension created by a 24/7 “always on” world makes creating a sustainable life a real trick. Does any of this sound familiar? I understand… I live and lead in the same world you do. However, even in the face of these challenges, I believe you, your team, and your organization can thrive!
Here’s a little of my story…
My career at Chick-fil-A began more than 40 years ago as an hourly team member in one of the local restaurants. Shortly thereafter, I become the 16th corporate employee — my first job: working in the warehouse. Since that day, I have worked all across the business, from starting our Corporate Communications group and our Quality & Customer Satisfaction Team to leading in Restaurant Operations, Training & Development, Leadership Development and more! Currently, I serve as Vice President of High Performance Leadership at Chick-fil-A.
how can i help you?
For the last 20 years, I have focused much of my time on serving leaders, helping them grow themselves, their teams, and their organizations. In addition to my role at Chick-fil-A, I’ve also had the privilege to teach and lead in not-for-profit organizations domestically and globally. Although the context is different in every organization, the problems have common roots and so do the solutions.
Along the way, I have been fortunate to author (and co-author) a few books – nine and counting. Today, more than a million books are in print in 25+ languages. My approach to writing has always been to find what is true in principle and figure out how to make it applicable to the real world.
My ultimate reason for building the site is to add value for you. Hopefully, I can find a way to serve you on your journey.
Become a High Performance Leader
What is a high performance leader and what do they do? A High Performance Leader is a woman or a man who knows everything rises and falls on leadership, is willing to pursue lifelong learning, and is compelled by an unshakeable desire to serve those entrusted to their care. What these leaders do is build High Performance Organizations. To help you turn the dream of sustained high performance and competitive advantage into reality, we’ve created the High Performance System to provide you the principles, practices, and the tools to ensure your organization, and everyone in it, achieves their full potential. Learn how to build a high performance organization through our high performance book series.
